Refund policy

All Sales Are Final

All sales are final. We do not offer refunds, returns, or exchanges on any products once an order has been placed.

Please review your order carefully before completing your purchase. If you have any questions about a product, sizing, or details, contact us at info@watchthekrown.com prior to placing your order.

Damaged, Defective, or Incorrect Items

We take quality seriously. Please inspect your order immediately upon delivery.

If your item arrives damaged, defective, or you receive the wrong item, you must contact us within 5 days of delivery at info@watchthekrown.com with:

Your order number
A description of the issue
Clear photos of the item and packaging

If the claim is approved, we will determine the appropriate resolution, which may include a replacement item or store credit at our discretion.

Order Changes & Cancellations

Once an order has been placed, it cannot be modified or canceled. Please ensure all billing, shipping, and sizing information is correct before submitting your order.

Sale Items & Gift Cards

All sale items and gift cards are final sale and cannot be refunded, returned, or exchanged.

European Union Customers

If your order is being shipped to the European Union, you may have certain mandatory rights under applicable consumer protection laws. Please contact us at info@watchthekrown.com for assistance regarding your specific order.